Buyer Terms — Saudi Tradex

Effective date: May 18, 2026

These Buyer Terms apply to users who browse suppliers/products, create RFQs, request quotes, send messages, receive invoices, or place orders.

1. Buyer obligations

Buyers must:

• provide accurate account and company information;
• create genuine RFQs and inquiries;
• describe specifications fairly;
• not spam suppliers;
• not upload harmful, illegal, or infringing files;
• not impersonate other businesses or individuals;
• honor accepted commercial commitments.

2. RFQs

RFQs should include enough information for suppliers to respond. Public RFQ attachments may be visible to matching suppliers. Do not upload confidential manufacturing drawings or trade secrets in public RFQs.

3. Quotes and supplier evaluation

Buyers are responsible for evaluating supplier suitability, product quality, specifications, delivery terms, payment terms, legal compliance, and risk. Verified Supplier status is not a full guarantee.

4. Orders and invoices

Buyers are responsible for reviewing quote/order/invoice terms before acceptance. Unless Saudi Tradex expressly acts as merchant of record or escrow provider, commercial obligations are between buyer and supplier.

5. Payments and disputes

Payment terms, refunds, cancellations, acceptance criteria, warranties, and delivery responsibilities should be agreed between buyer and supplier unless a platform-controlled payment flow states otherwise.

6. Prohibited conduct

Buyers must not:

• create fake RFQs;
• scrape supplier data;
• harass suppliers;
• bypass security or verification controls;
• upload malware;
• misuse private supplier information;
• pressure suppliers into off-platform conduct that violates platform rules.

7. Confidentiality

Buyers are responsible for protecting their own confidential materials. Use private conversations and NDAs for sensitive specifications.

Contact: [email protected]